FAQs

Do your products meet EN471?

YES. All VizWear products have been independently tested and certified to EN 471:2003 - High Visibility Warning Clothing.

Why should I wear high visibility clothing?

In many industries such as construction, road maintenance or any work that takes place on or by a public road, wearing high visibility clothing compliant to EN471 is a legal requirement. But whether your out cycling on the roads or have broken down on the road side, wearing high visibility clothing makes you more visible to other drivers and therefore safer.

Are other high visibility products available?

In addition to VizWear Core Collection available online, other high visibility products such as polycotton garments and anti-static fire retardant garments are available for large orders. Call 01942 219709 for more information.

What reflective tape is used in the garments?

All VizWear garments use VizLite™ Reflective Tape that has been independently tested to EN471 and ANSI standards. With an excellent wash performance of 25 washes at 60°, and a minimum reflective index of 400 candelas.

How long will my order take to arrive?

Orders will usually take between 2-3 working days to arrive. Please note that deliveries to Northern Ireland or the Channel Island and Scottish islands may take an additional day or two to arrive depending on their remoteness. In some such cases delays may also be caused by weather conditions.

How do I return a faulty item?

If you receive a faulty item, or wish to arrange a return or exchange, please contact the Customer Care team via e-mail at enquiries@vizwear.com or on 01942 219709 who will help you resolve any difficulties or arrange a replacement if needed.

How do I pay and is it safe to use my credit / debit card?

You can pay for your goods with any of the following major credit / debit cards: MasterCard, Visa, Switch, Solo, Delta, and Electron. We use a secure encrypted connection when dealing with your payment details to ensure it's safe to use your card over the Internet. All payments are taken from the card on despatch of your goods.

How secure is your website?

We use the latest security technology to protect your personal information. When you enter your personal details in the checkout pages you are in a secure web site. Most browsers display a small padlock symbol on your browser to reassure you this is secure. Some operating systems will display a message too stating that you are entering into a secure web site. If at any time you leave the secure area of the site, your operating system may remind you that you are leaving a secure part of the site. You will be asked if you want to cancel this reminder for future occasions.